Steps to better hearing

Concerned about hearing loss? Learn how to rejoin the conversation.

Step 1

Arrange an appointment

Most of the time, hearing loss does not occur suddenly – instead, it’s a gradual process. As soon as you notice any sign of hearing loss, you should consult with a hearing professional right away.

Set up a no-obligation appointment, including a free hearing test today.

Just call 1300 209 826 9am – 5pm, Monday – Friday.

Step 2

Visit a hearing care professional near you

When you arrive at your appointment, your hearing professional will ask you questions about your hearing. A special instrument, called an otoscope, will be used to examine your ears. You’ll also have a comprehensive hearing test. The otoscopy allows the hearing specialist to examine your eardrums or to check for any blockage due to earwax or foreign bodies. The entire process is painless.

The hearing test has two parts. For the first part, different sounds will be played at various pitches (frequency) and volume through a headset. This determines your hearing levels.

The second part is a speech intelligibility test, which evaluates how well you hear spoken words. You’ll be asked to repeat some words you hear through the headphones. The difference between what was played and what you understood helps further determine your hearing ability.

Step 3

Try modern hearing devices without any obligation

Your comprehensive needs analysis includes the otoscopy, hearing test and a discussion about your particular needs and requirements. Based on this information, your hearing care professional may discuss some hearing aid devices that might help you.

You can try these hearing devices without any obligation to buy. A free trial helps you decide if the device helps you hear better in everyday situations.

Step 4

Fine tuning

Your hearing device will be individually programmed and adjusted based on your type of hearing loss. Thanks to a sleek modern design, today’s hearing aids are very discreet. Other people might not even notice you’re wearing a hearing aid. You’ll notice only because your hearing will be that much better.

Do you need a hearing aid?

Watch out video to find out.

Our Hearing Aid Guide was written for you

Learn about hearing aids, hearing loss and more

What is in a hearing aid

The causes of hearing loss

The different types of hearing aids

The first step: a hearing test with a Hearing Care Professional

List of devices/market overview

What to expect from modern hearing aids

How modern hearing aids are built

The Hearing Care Professional provides customized solutions

See more related information

Types and causes about hearing loss

Find out what could be causing your problem.

Types of hearing aids

Get the style, comfort and function that suits you best.

Rechargeable hearing aids

No more batteries to buy and replace.

Hearing protection

An investment in quality of life.